For Urdu speakers
Urdu, from the first phone call to the keys.
Plenty of people speak good English and still want the biggest document of their life read to them in Urdu. Wanting that is care, not weakness.
Say the word and we switch.
Hazargi, English or Urdu, at any point, including halfway through a sentence. Nobody has to book it in advance.
Ask as many times as you like.
هر قدر که پرسان کنین، جواب میتیم.
جتنی بار پوچھیں، ہم بتائیں گے۔
Bring your parents. They’re usually the ones watching the number most closely, and usually the ones nobody speaks to directly. We’ll talk to them in Urdu, at whatever pace they want, and we’ll wait while they think it over.
A contract of sale is not the English of the lease or the phone plan or the notes that come home from school, all of which you handle fine. It’s written by lawyers for other lawyers and it runs to a stack of pages. Reading that in a second language means doing two difficult things at once, and there’s no prize for managing it alone.
Start in Urdu when you call. Ask about the price in Urdu. Ask what the builder has actually put in and what has been left out, and ask what happens if the finance doesn’t come through. You won’t get an answer smaller than the question.
The questions that come up
Can the contract be translated into Urdu?
The contract and the vendor statement stay in English, because that’s what gets signed in Victoria. What changes is that you hear all of it in Urdu first, and you can send us back to any page as often as you like.
What about the First Home Owner Grant and stamp duty?
Both are real, both come with conditions, and the numbers move. We sit down with you in Urdu and check what applies to you at the time you’re buying, instead of quoting a figure we read last year.
My children speak better English than I do. Should they handle it?
They’re welcome to come, and often they should. But the person signing ought to be the person who understands it, and a finance clause is a heavy thing to hand a twenty-year-old. Let us carry that part.
We’re still saving. Is it too early to call?
No. Most of the useful conversations happen months before anyone signs anything. Ring now, we’ll tell you what to get in order, and then we’ll leave you alone until you’re ready.
What happens, in order
To begin
What you’re actually after
Tell us the suburb, the number of bedrooms and roughly what you have to work with. We’ll tell you in Urdu what that honestly buys, even when it isn’t the answer you wanted.
Next
At the inspection
We walk the house with you and name what’s wrong with it as plainly as what’s right. A house you were talked into is worse than a house you missed.
Before anything is signed
The contract and the vendor statement
Both stay in English, because that’s what gets signed here. We sit with you and take them clause by clause in Urdu, and we don’t turn the page until you can tell us back what it says.
On the day
Settlement
Nothing at settlement should be new to you. We go through the final figures in Urdu days ahead, so the last morning is only signatures and keys.
The other two pages
The Hazargi page makes the same case in its own way, and the main one explains why we work like this at all.
Ask us anything, in Urdu.
Nothing needs arranging first. Say what you’re after in Urdu, and that stays the language for the whole thing.
Call 0448 414 786